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BS BIP 2211

BS BIP 2211

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Complaints management. Turning negatives into positives

Published by Publication Date Number of Pages
BSI 06/30/2012 256
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BS BIP 2211 – Complaints management. Turning negatives into positives

Cross References:
AS 4269-1995
AS ISO 10002:2006
ISO 10002:2004
BS 8600:1999
BS 18477:2010
BS EN ISO 19011:2011
BS ISO 10002:2004
BS ISO 10003:2007
CMSAS 86:2000
2000/31/EC

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published:
06/30/2012
ISBN(s):
9780580718762
Number of Pages:
256
Product Code(s):
30229419

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